Privacy policy

 

Last updated: May 5, 2025

This Privacy Policy describes how TEEP Rugby ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase on teeprugby.com (the "Site"), or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether you are a customer, a visitor of the Site, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date and take any other steps required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

The information you provide directly to us through our Services may include:

  • Basic contact information including your name, address, telephone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Customer service information including information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). For this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, in order to fulfill our contract with you.

We may combine this information with other information we collect about you. We will treat the combined information as personal information in accordance with this Privacy Policy.

How we use your personal information

  • Provide products and services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications related to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging delivery, facilitating returns and exchanges and enabling you to post reviews.

  • Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, SMS or postal mail, and displaying advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

  • Security and fraud prevention. We use your personal information to detect, investigate or take action against possible fraudulent, illegal or malicious activity. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access information with anyone else. If you believe your account has been compromised, please contact us immediately.

  • Communicate with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to be responsive to you, to provide you with effective services, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to power our store with Shopify, see https://www.shopify.com/legal/cookies.
We use Cookies to power and improve our Site and our Services (including remembering your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interest to administer, improve and optimize the Services).
We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to configure your browser to delete or reject Cookies via your browser controls. Please note that deleting or disabling Cookies may affect your user experience and may cause some of the Services to no longer be fully available.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment and shipping).

  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.

  • When you direct us, ask us or otherwise consent to our disclosure of certain information to third parties, for example to deliver products to you or through your use of social media widgets or login integrations, with your consent.

  • With our affiliates or within our group of companies, in our legitimate interest to run a successful business.

  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights and the rights of our users or others.

User-generated content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of the Services, this content will be public and accessible to anyone.

We do not control who has access to the information you choose to make available to others, and cannot guarantee that the parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third-party websites and links

Our Site may contain links to third-party websites or other online platforms. If you follow links to sites not affiliated with us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on those sites. Information you provide in public or semi-public spaces, including information you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. The inclusion of such links does not in itself imply endorsement of the content of those platforms or their owners or operators, except as specified in the Services.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, you can contact us using the methods described below.

Your rights and choices

Depending on where you live, you may have certain rights with respect to your personal information, which may include the right to access, correct, or delete your personal information, or to restrict or object to certain uses of your personal information. To exercise any of these rights, you can contact us using the methods described below.

We will not discriminate against you for exercising any of these rights. Please note that to protect your information, we may need to verify your identity before responding to your request.

Complaints

If you have concerns about how we process your personal information, please contact us first. If you are not satisfied with our response, depending on where you live, you may have the right to file a complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country in which you live, including the United States. Your personal information is also processed by employees and third-party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the competent authority of the United Kingdom, as appropriate, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please send us an email at teeprugby@gmail.com